Chip n Charlie’s Eatery & Bar
About Us
Chip n Charlie’s Eatery & Bar is a local favourite on Lundy’s Lane in Niagara Falls, proudly serving the Niagara region since 2005. As a busy bar and grill, we offer generous pub-style comfort food, a wide selection of beers and cocktails, and a relaxed, welcoming atmosphere. Guests visit us to watch the game, enjoy live music, or share casual meals with family and friends. Our strong community roots and long-standing partnerships with local suppliers reflect our commitment to high-quality food, friendly service, and great value.
Job Duties
The Restaurant Manager will be responsible for planning, organizing, directing, controlling and evaluating the overall operations of the restaurant, including kitchen, dining room and bar service, to ensure efficient operations, quality food and service, and profitability. Key responsibilities include:
● Plan, organize, direct, control and evaluate the daily operations of the restaurant, including kitchen, dining room and bar service, during regular and peak business periods.
● Determine the type of food and beverage services to be offered, and develop and implement operational procedures and service standards for both kitchen and front-of-house.
● Recruit staff and oversee the training of kitchen and front-of-house employees on food preparation, guest service, food safety and responsible alcohol service.
● Set staff work schedules based on forecasted business volume and labour targets, and monitor and evaluate staff performance.
● Control inventory, monitor revenues, food and labour costs, and modify procedures and menu prices as needed to meet budget and profitability targets.
● Negotiate arrangements with suppliers for food, beverages and other supplies, and maintain relationships with local vendors.
● Resolve customer complaints and ensure a consistently high level of guest satisfaction.
● Ensure compliance with food safety, sanitation, liquor licensing, and occupational health and safety regulations.
● Negotiate arrangements with clients for group reservations, private functions and catering orders.
● Report to ownership on operational and financial performance and recommend improvements.
Qualifications
● Minimum of 3 years of experience in the food service industry, including supervisory or management experience in a restaurant environment. Experience in a bar and grill or pub-style setting is an asset.
● Completion of a college diploma is required. A diploma in culinary, hospitality, or food and beverage service management is considered an asset.
● Relevant certifications, such as responsible beverage service and food handler certification, are considered an asset.
● Strong knowledge of food safety, sanitation, liquor regulations, and workplace health and safety standards.
● Proven ability to recruit, train, schedule, and supervise staff while maintaining high standards of food quality and guest service.
● Experience with inventory control, purchasing, cost control, and budgeting.
● Strong customer service, communication, organizational, and problem-solving skills.
● Ability to work flexible hours, including evenings, weekends, and holidays, as required by business operations.
How to Apply
Interested candidates are invited to submit their resume by email to: wchipman@cogeco.ca
Only qualified candidates will be contacted for an interview.